Terms & Conditions – La vieille Abbaye – French farmhouse Normandy
Holiday Deposit – Gite Bookings
To secure your Gite booking, we require a Deposit payment of 25% of the total holiday price plus the Cleaning Charge and Returnable Security Deposit within 5 working days of the reservation being made. Holiday Balance amounts must received by us 8 weeks prior to your arrival date.
Holiday Deposit – B&B Bookings
To secure your B&B booking, we require a Deposit payment of 50% of the total holiday price, payable by cheque or bank transfer at the time of your reservation. The Balance is payable on arrival at the property in Euros.
Cancellation Policy
Our receipt of your signed Booking Form and Deposit payment confirms your holiday with us.
If you cancel your holiday within 8 weeks of the holiday start date, 100% of the holiday cost must be paid. If you cancel the holiday between 8 and 12 weeks of your start date, 50% of the holiday cost is due. If you cancellation your holiday more than 12 weeks prior to arrival, your Holiday Deposit will be withheld, but your Security Deposit will be refunded. We advise that you take adequate travel insurance. If, in the unlikely event that we have to cancel your booking for any reason, any monies paid will be refunded in full.
Returnable Security Deposit
A returnable security deposit is payable on all bookings. 200€ for Gite Options 1 and 2 and 100€ for Gite Option 3. The security deposit will be returned to you after inspection of the property, within 10 days after your departure date.
Damage and Breakages
Please report any damage or breakages to us so that we can keep the property well equipped and maintained. We reserve the right to deduct the cost of repair and replacement from the security deposit or pass these costs on to you should they exceed the security deposit held or if there is no security deposit held.
Cleaning
We make the following charges for cleaning the gite after your stay: Gite Option 1: 95€, Gite Option 2: 75€ Gite Option 3: 45€
Supervision of young Children
We will be happy to arrange accompanied visits if you would like to see the workings of the farm. We kindly request that you do not enter fields, farm buildings or animal enclosures alone.
Please do not feed the animals, as certain foodstuffs can be toxic to them. Please be aware that some animals may bite or kick without warning!
The area to the front of the gite is enclosed by hedges and planters only; supervision of children is therefore required at all times when on the premises.
Farm Life
We are a working dairy farm, so please expect to experience the sights, sounds and (sometimes) smells of the countryside which accompany this!